Questions

  • What skills are most frequently requested by MCT clients?
    We offer positions ranging from stick art to art direction. Got talent?
  • What is the next step after my interview with MCT?
    First and foremost, be sure we have all the tools we need to market you, including hard copies of your resume and samples, as well as pdf versions of both items uploaded to My Match.
  • How often should I check in with my availability?
    It’s best to check in weekly via phone or email. Whomever you contact will alert the entire office of your availability.
  • Can I be represented by other agencies in addition to MCT?
    Yes, of course! We do not have exclusive contracts with our talent.
  • What types of companies do you work with?
    We work with many of the top advertising, entertainment and design studios in the Los Angeles and Orange County areas.
  • How soon can you get me working?
    As soon as we have all the tools we need, we’ll start to market you for all opportunities that we feel would be a good fit for you. We cannot be sure a match will happen overnight, but it’s important to keep us apprised of any changes in your availability.
  • What can I do to get more work?
    Study your craft – and network! When you’ve acquired a new skill, tell us!
  • How can I update my information with MCT?
    You can update your contact information and availability, review your check history, upload your resume and portfolio samples, and keep your preferences current through our extranet, My Match.
  • Do you provide benefits?
    Yes, we offer a limited benefits insurance plan, a 401(k) plan and direct deposit.
  • Is there a dress code for assignments?
    Always dress appropriately for any assignment. It’s better to overdress initially and then match your wardrobe to the dress code in place.
  • What if I am sick or unable to go to an assignment?
    Please call us as soon as you know you will not be able to make it to work. We will contact the client and make any arrangements that might be necessary to ensure that your projects are completed on time.
  • What if a client approaches me about fulltime employment while I am freelancing?
    Please call us immediately so we can discuss your interest level in the opportunity and the proper procedures as outlined in our contract with the client.
  • How and when do I get paid?
    Unless you are working on a special project with an estimate, you will be paid according to the timesheet you turn in each week. If you are a temporary employee, you will be paid the Friday following the week ending Sunday date on your timesheet. For independent contractors, there is a two-week turnaround, with the pay period being the second Friday following the week ending Sunday date. 

    *Checks are mailed out either on Thursday evenings or early Friday mornings. If your check doesn’t arrive on a Saturday, it is usually due to a holiday or Postal Service irregularities.

  • What do I do with my timesheet?
    If you need a timesheet, you can call or email us, or download one from our website. Make sure to track your time hourly from week to week. Have your supervisor sign your timesheet, and then fax it to us at 323.852.1727 or email it to timesheets@matchcreative.com. 

    Timesheets are due for the previous workweek no later than 11 AM Monday mornings.
    Exceptions to that rule:

    • If Monday is a holiday, send no later than 11 AM Tuesday.
    • If you finish before a Friday, send early!
    • If you are working based on a day rate, indicate the days you worked.
  • What if there is no one to sign my timesheet?
    You should fax or email a copy of your timesheet to us, and we will try to get the signature approval for you.
  • Can I work for Match Creative Talent as an independent contractor?
    Yes, but this may limit you to only working on projects, as hourly work must be done primarily by temporary employees. Independent contractors are responsible for handling all of their own state and federal tax reporting, as well as for providing their own state compensation insurance.
  • What must I do to work as an independent contractor?
    You’ll need to call the California State Board of Equalization (800.400.7115) to get a re-sale number for sales tax purposes. You’ll also need to submit an invoice to Match Creative Talent along with each of your timesheets.